Privacy policy | Bolat Contracting

PRIVACY POLICY

TRADEMARKS

Certain trademarks appearing on this website or in any Bolat Contracting publications, many of which are registered trademarks, are owned by Bolat Contracting or one of its related entities, including BOLAT CONTRACTING, our logos and other marks. They may not be used for any purpose without the owner's express permission. Please contact us for further information at info@bolatcontracting.ca

OVERVIEW

Your privacy is important to Bolat Contracting. This Privacy Policy applies to personal information that is collected, used, or disclosed by Bolat Contracting ("Bolat Contracting," "Company," "we," "us," or "our") when you visit our website, request our construction services, or engage with us in any capacity.

PURPOSE

Bolat Contracting is committed to respecting your privacy and upholding the trust of the public, our employees, contractors, subcontractors, and clients. With over 25 years of experience in the Ontario construction industry, we understand that trust requires transparency and accountability regarding the collection, use, and disclosure of personal information in all aspects of our business operations.

SCOPE

Personal information will be collected, used, or disclosed in accordance with all applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), Ontario's privacy laws, and other relevant federal and provincial legislation. Personal information means any information that permits an individual to be identified, including your name, title, contact information, property details, project specifications, and financial information related to our construction services.

Third party service providers, subcontractors, suppliers, and contractors engaged by Bolat Contracting are required to act in accordance with this Privacy Policy and its related practices to the extent that they handle personal information while providing services for or on behalf of Bolat Contracting.

By using Bolat Contracting's website, requesting estimates, engaging our construction services, or otherwise interacting with our company, you are consenting to the contents of this Privacy Policy. If you do not agree with this Privacy Policy, please cease and do not use our website or services.

DATA COLLECTION

We collect and process certain information about you when you access and/or use our website, request construction services, or engage with our company in any capacity.

Information You Provide to Us

We collect personal data that you provide to us, which may include:

•Contact Information: First and last name, company name, email address, phone number, mailing address, and property address

•Project Information: Details about your construction project, including scope of work, timeline requirements, budget considerations, and specific preferences

•Financial Information: Payment details, credit information (when applicable), and billing information necessary for project completion

•Communication Records: Records of our communications with you, including emails, phone calls, meeting notes, and project correspondence

•Property Information: Details about your property necessary for construction planning, including architectural plans, property surveys, and existing conditions

Automatically Collected Information

Additional information may be automatically collected when you visit our website, including:

•IP address and geographic location

•Browser version and operating system information

•Time and duration of website use

•Information about the content and webpages you view and the features you access

•Referral sources and search terms used to find our website

•Device information and screen resolution

Third-Party Information

Your data may be supplemented by information available from third parties, including:

•Property records and municipal databases

•Credit reporting agencies (when applicable)

•Professional references and recommendations

•Permit and inspection records from municipal authorities

HOW YOUR DATA IS USED

Primary Business Purposes

Your data is used for the following primary purposes related to our construction services:

•Service Delivery: To provide you with construction services, including project planning, execution, and completion

•Project Management: To manage construction projects, coordinate with subcontractors, and ensure timely completion

•Communication: To communicate with you about your project, schedule appointments, and provide updates

•Estimates and Contracts: To prepare accurate estimates, develop contracts, and manage billing and payment processes

•Quality Assurance: To ensure quality control, manage warranties, and provide ongoing customer support

Secondary Business Purposes

We may also use your data for the following secondary purposes:

•Marketing Communications: To send you information about our services that you may be interested in, where permissible or if you have opted in to receiving such information

•Market Research: To better understand our customers' needs and improve our services

•Website Enhancement: To enhance your experience on our website and improve our online presence

•Business Analysis: To analyze and improve our construction services, operational efficiency, and customer satisfaction

•Legal Compliance: To comply with applicable laws, regulations, and industry standards

We do not sell your information to third parties for their marketing purposes.

SHARING YOUR INFORMATION

To the extent consistent with applicable law, we may share your information in the following circumstances:

Construction Project Partners

•Subcontractors and Trades: With qualified subcontractors, tradespeople, and specialists working on your project

•Suppliers and Vendors: With material suppliers, equipment rental companies, and other vendors necessary for project completion

•Professional Consultants: With architects, engineers, designers, and other professional consultants involved in your project

•Permit Authorities: With municipal authorities, building inspectors, and regulatory bodies as required for permits and approvals

Business Operations

•Affiliated Service Providers: With third-party service providers such as companies that provide us technical support, data hosting, accounting services, and other business services

•Financial Institutions: With banks, payment processors, and financial institutions for payment processing and project financing

•Insurance Providers: With our insurance carriers for coverage verification and claims processing

Legal Requirements

•Legal Compliance: When required by law or as necessary to provide or protect our services, products, and other offerings

•Legal Process: To comply with the law or respond to legal process or a request for cooperation by a government entity or law enforcement

•Protection of Rights: To prevent fraud, verify and enforce compliance with policies and terms governing our services, and to protect the rights, property, or safety of Bolat Contracting, our affiliates, business partners, customers, or employees

RETENTION OF PERSONAL INFORMATION

We will retain your personal information for as long as needed to fulfill the purpose for which we collected it and for a reasonable period thereafter to comply with audit, contractual, or legal requirements, or where we have a legitimate business interest in doing so.

Retention Periods

•Active Projects: Personal information is retained throughout the duration of active construction projects and for a minimum of seven (7) years following project completion for warranty and legal purposes

•Financial Records: Financial information is retained in accordance with Canada Revenue Agency requirements and applicable accounting standards

•Communication Records: Communication records are retained for a minimum of three (3) years for customer service and dispute resolution purposes

•Website Data: Website usage data is typically retained for two (2) years for analytics and improvement purposes

We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may retain aggregated or de-identified data indefinitely or to the extent allowed by applicable law. We may retain personal information preserved in computer backups or archival copies generated in the ordinary course of our information technology systems procedures.

KEEPING YOUR INFORMATION SECURE

Bolat Contracting takes appropriate administrative, technical, physical, and organizational security measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Security Measures

•Physical Security: Secure storage of physical documents in locked filing systems with restricted access

•Digital Security: Encrypted data transmission, secure servers, and password-protected systems

•Access Controls: Limited access to personal information on a need-to-know basis for authorized personnel only

•Training: Regular privacy and security training for all employees and contractors

•Monitoring: Regular monitoring and auditing of our security measures and procedures

Bolat Contracting follows industry standards to protect the personal information submitted to us both during transmission and once it is received. We have taken reasonable steps to secure the personal information provided to us, but despite our best efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other types of misuse.

LINKS TO OTHER WEBSITES AND THIRD PARTIES

Bolat Contracting's website and services may contain links to other websites and services, and third parties may link to our website and services. Bolat Contracting is not responsible for, and has no control over, the content or privacy policies, practices, or actions of third parties that operate these websites and services. You should review their privacy policies before providing your personal information.

COOKIES AND SIMILAR TRACKING TECHNOLOGIES

Bolat Contracting's website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. Further information about Google's privacy policy may be obtained from https://policies.google.com/privacy.

Cookie Management

You can control and manage cookies in various ways:

•Browser Settings: Most web browsers allow you to control cookies through their settings preferences

•Opt-Out: You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on

•Cookie Preferences: You can manage your cookie preferences through our website's cookie management tools where available

YOUR DATA PROTECTION RIGHTS

You may have certain legal rights regarding your personal information, depending on your jurisdiction of residence.

General Rights

•Unsubscribe: You may unsubscribe from any Bolat Contracting email programs you opt into

•Access: You may request access to the personal information we hold about you

•Correction: You may request correction of inaccurate or incomplete personal information

•Deletion: You may request deletion of your personal information under certain circumstances

Jurisdiction-Specific Rights

If you reside in the European Economic Area, these rights are governed by the European Union's General Data Protection Regulation ("GDPR"); if you reside in the State of California, these rights are governed by the California Consumer Privacy Act ("CCPA"); if you reside in the Province of Quebec, these rights are governed by the Act respecting the protection of personal information in the private sector (the "PPIPS"); if you reside in the Province of Alberta, these rights are governed by the Personal Information Protection Act ("PIPA"); if you reside in Ontario or other Canadian provinces, these rights are governed by PIPEDA and applicable provincial privacy legislation.

We are committed to complying with these data and privacy laws.

EXERCISING YOUR RIGHTS

To exercise any of your privacy rights, whether under GDPR, CCPA, PIPEDA, provincial privacy legislation, or other applicable law, please contact Bolat Contracting at:

Email: info@bolatcontracting.ca

Phone: (416) 555-0123

Mail: Bolat Contracting, Greater Toronto Area, Ontario, Canada

If you are an employee of one of our business customers, please contact your employer to exercise your rights.

We intend to respond to a request for access or deletion within 30 days of receiving a request under PIPEDA, within 1 month of receiving a request under GDPR, within 45 days of receiving a request under the CCPA, or within the time-period permitted under any other applicable law.

CHILDREN

Bolat Contracting does not knowingly collect personal information from children under age 16 for any purpose. Our construction services are directed toward adults and business entities. If we learn that we have collected personal information of a child under age 16, we will attempt to delete that personal information as soon as possible and take any other measures required under applicable law.

TRANSFERS

Your personal information may be transferred to and processed by Bolat Contracting systems and personnel located in Ontario, Canada. We may also work with service providers and subcontractors located in other Canadian provinces or the United States. When personal information is transferred outside of Canada, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws.

CHANGES TO PRIVACY POLICY

Bolat Contracting reserves the right to amend this Privacy Policy from time to time without notice and encourages you to review this Privacy Policy regularly. As personal information protection legislation continues to evolve, this Privacy Policy and our practices pursuant thereto may change from time to time at our full discretion. We will post any changes to this Privacy Policy on our website and update the "Last Updated" date at the top of this policy.

For significant changes that materially affect how we collect, use, or disclose your personal information, we will provide additional notice through email or prominent website notification where practical and legally required.

CONTACT INFORMATION

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at:

Bolat Contracting

Greater Toronto Area, Ontario, Canada

Phone: 647-760-7395